Remote and telephone support

Unlimited We’ve listened to our clients and the feedback was clear – our clients don’t want to have to think “is this problem bad enough to call in the IT Support” worrying what it will cost this time. They want a fixed price, no surprises product.

No need for a single point of contact another thing our clients asked for – No single point of contact, anyone can contact us directly. We can’t see any point in asking users to have to ask someone else to tell us their PC isn’t doing what it should and have them take time out of their day to reiterate the problem to us it’s inefficient and ineffective so each user is given their own log-in for our Helpdesk and we’ll talk to them directly.

One month free trial.

Call us for a chat on 02920090015. If you sign up, you'll get a whole month of online IT support completely FREE.

Trust is a hard thing to win, but it’s so easy to lose. At ICT Group, we don't believe trust comes from pinning clients down to 24-month contracts and 90-day notice periods.

That’s why you’ll enjoy fixed costs, a 30-day rolling contract and a truly unlimited service. That’s all the site visits and remote support you can handle. All the advice and consultancy you need. At NO extra charge.

Call us for a chat on 02920090015. If you sign up, you'll get a whole month of online IT support completely FREE.

Trust is a hard thing to win, but it’s so easy to lose. At ICT Group, we don't believe trust comes from pinning clients down to 24-month contracts and 90-day notice periods.

That’s why you’ll enjoy fixed costs, a 30-day rolling contract and a truly unlimited service. That’s all the site visits and remote support you can handle. All the advice and consultancy you need. At NO extra charge.

Call us for a chat on 02920090015. If you sign up, you'll get a whole month of online IT support completely FREE.

IT Support for Business and Charities

ICT Group deliver comprehensive IT support services and solutions at prices that work for you.

Our team of experts will become your In-House IT department; rapidly and efficiently responding to issues, often before you even know they exist. We specialise in real, lasting solutions – not quick patches that only come back later.

We cover everything from your Servers and Network Infrastructure, to your Computers, Workstations and Mobile Devices.

Vendor Management is a big part of what we do – because our clients don’t have the time to be stuck in the middle when their supplier is blaming another and vice versa – we’ll manage everyone in the chain to ensure the problem is resolved quickly and permanently.

Fast resolution leads to more productivity
Your business is in good hands all the time.
Because business continuity is at the heart of what we do, all of our clients enjoy comprehensive back-up and disaster recovery solutions as part of their Managed IT Support.

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