What we do

FREE month of online IT Support

In simple terms, we become your very own IT department.

Your own IT department would cost a fortune to run. You’d need space, training and plenty of expensive kit. But working with ICT Group is just as good, if not better. We don’t take up space or take time off. If you’re in South Wales or the West of England, you can call us 24/7 on a fixed-cost basis with no hidden charges.

The possibilities of IT Support are endless but here are a few examples of what we can offer:

  • Support for all sizes of organisation in all sectors
  • Proactive monitoring – we’ll fix problems before they happen
  • No disruption – we’ll remote-control your PC.
  • Help with all things IT
  • IT consultancy

Of course IT is more complex than a 5 point list, so lets go into a bit more detail:

FREE, unlimited solutions-based IT consultancy.
Anything from a single labour-saving software solution to migrating an entire network to the cloud. We’ll provide the right solution at the right time, at the right price.

Business continuity and disaster recovery
Recovering lost data can cost thousands. So as part of our Service Level Agreement with you we will back up your data for FREE every night and provide disaster recovery based on your work and your budget.

On-premises or in The Cloud
Should you move everything to the cloud? It depends. We’ll analyse your circumstances and give you a tailored solution.

Data management
Data is king, so we protect against disaster, with data-management version control for multi-user projects.

Multi-site and remote workers
Need multi-site IT support? We’ve many multi-site clients, from petrochemicals to restaurants. We’ll give you secure, remote access to data.

Business Protection
With antivirus, web access protection and robust backup and recovery, we’ll protect your network, whatever gets thrown at it.

Hardware
We deliver, supply and maintain a range of IT products. We’ll even seamlessly move your data over onto the new equipment.

If you’re looking for something that we havent mentioned then get in touch and we’ll give you the answers you need. Why not also claim your one month of FREE online IT support.